Returns and exchanges

Ivy and Pearl Boutique Return & Refund Policy

At Ivy and Pearl Boutique, we greatly appreciate our customers’ business.  If you are not entirely satisfied with your purchase, we’re here to help.

Returns

We provide 30 calendar days to return an item from the date you received it.  To be eligible for a return, the item must be unused and in the same condition that you received it.  The returned item must be in the original packaging.  The returned item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a store credit to your account.

Shipping

Unfortunately, our low overhead prohibits refund of shipping costs for returning your item. Shipping costs are non­refundable.

Contact Us

If you have any questions on how to return your item to us, contact us.